Introduction and scope

RemoteRig Lab Ltd (RemoteRig Lab, we, us) operates remoteriglab.com (the Site). This privacy policy explains how we collect, use, disclose, and protect personal data of visitors and customers in the Digital Nomad Gear industry. It applies globally to individuals who interact with the Site and our services, including buyers of travel gear such as backpacks, portable power banks, power adapters, conversion kits, and other travel accessories. By accessing remoteriglab.com, you acknowledge and agree to the practices described in this policy. Last updated: February 28, 2026.

Information collection practices

Information you provide to us

We collect personal data you provide when you create an account, place an order, subscribe to updates, contact customer support, or engage in any other activity on the Site. This may include name, email address, shipping and billing addresses, phone number, and payment method information (processed by trusted payment service providers). We may also collect comments, reviews, and other content you submit.

Information collected automatically

When you visit remoteriglab.com, we may automatically collect information about the devices you use and how you interact with the Site. This includes IP address, browser type and language, operating system, device identifiers, pages viewed, time stamps, referral sources, and geolocation data derived from IP. We use cookies and similar technologies to collect this information and to personalize your experience.

Information from third parties

We may obtain information from third parties, such as payment processors, shipping providers, analytics services, and marketing platforms, to process orders, deliver products, and improve our services. We may combine data from these sources with information you have provided to us.

Sensitive data

We generally do not collect sensitive personal data. If exceptional circumstances require sensitive data, we will obtain your explicit consent or ensure processing is legally permitted and necessary for a contract or legitimate interest.

How data is used and processed

To provide and maintain services

We use your data to fulfill orders, process payments, ship products, respond to inquiries, and manage your account.

To communicate

We may send transactional messages related to your orders and account, as well as marketing communications if you have opted in, with information about products, promotions, and events. You can opt out at any time.

To personalize

We may tailor content, recommendations, and offers based on your preferences, behavior on remoteriglab.com, and past purchases.

For security and fraud prevention

We use data to detect and prevent fraud, unauthorized access, and other security risks. We may verify your identity and monitor for suspicious activity.

For analytics and product improvement

We analyze usage data to improve our products, services, and the overall user experience on remoteriglab.com.

Legal bases for processing

Our processing is based on contractual necessity, legitimate interests, consent where required, and compliance with legal obligations.

Data retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods range from X to Y years for different data categories; specifics are available upon request.

Data security measures

We implement technical and organizational measures to protect personal data, including encryption in transit (TLS), encryption at rest where practical, access controls, secure development practices, regular security assessments, vulnerability management, and incident response protocols. We restrict access to personal data to employees, contractors, and service providers who need it to perform their duties and are bound by confidentiality obligations. We maintain process for handling data breach notifications where required by law.

User rights

Access and correction

You may request a copy of your personal data and request corrections if your data is inaccurate.

Deletion and restriction

You may request deletion of your personal data or request restriction of processing where legally permissible.

Data portability

You may request a structured, commonly used, machine-readable copy of your data.

Objection and withdrawal of consent

You may object to processing based on legitimate interests or withdraw consent where processing is based on consent.

How to exercise rights

To exercise your rights, contact us at privacy@remoteriglab.com. We may verify your identity before fulfilling requests and will respond in accordance with applicable law. Note for California residents: To exercise CPRA rights, contact privacy@remoteriglab.com.

Third-party services and cookies

Cookies and similar technologies

We and our service providers use cookies and other tracking technologies to operate, analyze, and personalize remoteriglab.com, and to deliver targeted advertising. You can adjust your cookie preferences or opt out through your browser settings or the opt-out mechanisms we provide.

Third-party providers

We may share data with trusted service providers, including payment processors, shipping partners, analytics services, marketing platforms, and customer support tools, to perform tasks on our behalf. These providers may set their own cookies and collect information under their own privacy policies.

Do Not Track and equivalents

We do not respond to Do Not Track signals at this time; we rely on browser settings and user choices to limit tracking where possible.

International transfers

Remoteriglab.com operates globally. When personal data is transferred to countries outside remoteriglab.com users’ location, we use appropriate safeguards such as standard contractual clauses and other mechanisms to protect your data.

Children's privacy

Remoteriglab.com is not intended for or directed at children under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us to take steps to remove such data.

How to contact us for privacy inquiries

Privacy contact information

Privacy email: privacy@remoteriglab.com Phone: +44 20 7946 0890 Mailing address: RemoteRig Lab Ltd Suite 420, 100 City Road London EC1V 2NR United Kingdom

California residents and CPRA

To exercise CPRA rights, contact privacy@remoteriglab.com.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will provide notice and update the Last Updated date below.

Last updated

February 28, 2026